Privacy Policy

Introduction

railozfn B.V. ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website railozfn.top, use our services, or interact with us.

This policy applies to all information collected by railozfn through our website, mobile applications, email communications, and in-person interactions. Please read this privacy policy carefully to understand our practices regarding your personal data and how we will treat it.

Data Controller

For the purposes of the General Data Protection Regulation (GDPR), railozfn B.V. is the data controller responsible for your personal information.

Data Collection

The data we collect includes personal information that you voluntarily provide to us when you register for our services, subscribe to our newsletter, fill out forms, or contact us directly. We also collect certain information automatically when you visit our website.

Personal Information You Provide

• Name and contact information (email address, phone number, postal address)
• Date of birth and age information
• Fitness and health information relevant to our services
• Payment information for our services
• Communication preferences
• Any other information you choose to provide

Information Collected Automatically

• IP address and browser information
• Device information and operating system
• Website usage data and analytics
• Cookies and similar tracking technologies
• Referring website information

How We Use Your Information

We explain how we use your information to provide and improve our services, communicate with you, and comply with legal obligations. Our use of your data is based on legitimate business interests, contractual necessity, consent, and legal compliance.

Service Provision

• Delivering fitness training services and programs
• Processing bookings and payments
• Providing customer support and responding to inquiries
• Customising training programs to your fitness level and goals

Communication

• Sending service-related notifications and updates
• Marketing communications (with your consent)
• Newsletter delivery and fitness tips
• Safety and emergency communications

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Contract: Processing necessary for service delivery
• Legitimate Interest: Business operations and service improvement
• Consent: Marketing communications and optional services
• Legal Obligation: Compliance with applicable laws

Data Sharing and Disclosure

railozfn does not sell, trade, or otherwise transfer your personal information to third parties without your explicit consent, except as described in this policy. We may share your information in the following circumstances:

• Service Providers: Trusted third parties who assist in delivering our services
• Legal Compliance: When required by law or to protect our rights
• Emergency Situations: To protect health and safety
• Business Transfers: In connection with mergers or acquisitions

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

• Active Clients: Data retained during service period and up to 3 years after
• Marketing Data: Until you unsubscribe or withdraw consent
• Financial Records: Retained for 7 years as required by Dutch law
• Website Analytics: Typically retained for 26 months

Your Rights Under GDPR

As a data subject under GDPR, you have the following rights regarding your personal information:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate information
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for processing

To exercise any of these rights, please contact us at privacy@railozfn.top. We will respond to your request within one month.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse website traffic. For detailed information about our cookie practices, please refer to our Cookie Policy.

You can control cookie preferences through your browser settings or our cookie consent banner. Note that disabling certain cookies may affect website functionality.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and staff training
• Secure data storage and backup procedures

While we strive to protect your personal information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protections.

International Data Transfers

Your personal information is primarily processed within the European Union. If we transfer data outside the EU/EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.

Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us at privacy@railozfn.top.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new privacy policy on our website and updating the "Last updated" date.

We encourage you to review this privacy policy periodically to stay informed about how we protect your information.

Contact Information

If you have any questions about this privacy policy, need to exercise your rights, or wish to make a complaint, please contact us using the information below:

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe we have not handled your personal information in accordance with applicable law.